"Due to the fast and uncomplicated assistance of Voith Paper, we could re-start production in record time after this scheduled downtime. The high flexibility of Voith Paper’s roll experts enabled us to get one of our suction press rolls completely serviced in this short time", stated Michael Hegemann, manager of technical operations in Stotzheim.

Voith Paper and Metsä Tissue worked out an operation schedule to not only be able to seal the Yankee, but also to service the suction press roll in the Voith Service Center at the same time. The roll experts from Voith Paper were able to grind, balance and totally service the roll. During the service, they also noticed some problems with the sealing of the Yankee cylinder as well as damage to the bearing housings and were able to replace them. The suction press roll was returned to the customer completely overhauled just two days later.